SuperReceptionist offers a host of features that make call-handling a breeze. Your callers are greeted with a customized professional message, followed by a menu of options to pick from. You can also automatically connect your customers to agents they are familiar with. If you can’t answer calls at the moment, let them leave a voicemail and you can call them back later. Configure all this and more through a web panel you can access even from your phone. Broadly speaking, here are four reasons SuperReceptionist is awesome.
Number Of Your Choice
SuperReceptionist offers you great flexibility in choosing the right business phone number for your unique requirements including Toll-free, Vanity and Local and International numbers. And in case you already have a number of your choice, we provide Number Portability too.
SuperReceptionist’s Automated Voice Response System (AVRS) allows businesses to automate telephone transactions, delivering better service at lower costs. With it’s Smart Call Management and Voicemail feature, you never miss a business lead!
Professional Greeting In Any Language
Create a powerful first impression on your customers by having a sleek Welcome Message that adds to your reputation and portrays your desire to take your customers seriously. If you have international presence, you can have the welcome message in the local language of your choice.
SuperReceptionist gives you complete online control of your phone system with its integrated Real-Time Analytics and Notification systems. It is easy to set up, configure and edit, and you can monitor and access your call records anytime. Moreover, the SuperReceptionist Android App truly lets you go mobile.
Divides responsibility and allows your executives to access their call logs even when you’re not available.
Every call you make or receive is recorded. So monitoring the quality of your customer support or analyzing calls from customers and prospects is as easy as pushing a button.
Add or delete forwarding numbers, access logs and recordings, listen to voicemails and modify your call settings from a single panel.
You can choose to get email and SMS alerts for calls that couldn’t be answered or even for new voicemails and faxes.
It’s ability to integrate seamlessly with your existing CRM, such as FreshDesk, Salesforce and Zendesk, makes it that much more efficient.
All text messages sent to your SuperReceptionist number are stored in one place and can even be accessed by email.